Privacy Policy

 

Our contact details 

Decarbon Eaze Ltd (“us”, “we”, or “our”) operates the https://decarboneaze.com/ website (the “Service”).This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We can be contacted via email at:enquiries@decarboneaze.com 

How we get the personal information and why we have it 

Most of the personal information we process is provided to us directly by you for one of the following reasons: 

– You accessed or used our Service 

– You subscribed to an Decarbon Eaze Ltd mailing list 

– You directly contacted us via email 

– You directly contacted us via our website 

We use the information that you have given us in order to keep you informed and up-to-date on all of our latest blog posts and product offers. 

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described as follows: Ad service, Analytics. 

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that are transferred to the new owner. 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

  1. Your consent. You are able to remove your consent at any time. You can do this by visiting the Cookies Policy page and opting-out (or by contacting: Decarbon Eaze Ltd, Suite 19, 275 Deansgate, Manchester M3 4EL or enquiries@decarboneaze.com)
  2. We have a legitimate interest.

How we store your personal information 

Your information is securely stored on an AWS (Amazon Web Services) MySQL database. 

We retain Personal Information where we have an ongoing legitimate business or legal need to do so. Our retention periods will vary depending on the type of data involved, but, generally, we’ll refer to these criteria in order to determine the retention period: 

– Whether we have a legal or contractual need to retain the data. 

– Whether the data is necessary to provide our Service. 

– Whether our Partners would reasonably expect that we would retain the data until they remove it or until their partnerships are terminated. 

When we have no ongoing legitimate business need to process your Personal Information, we will either delete or anonymize it or, if this is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible. 

 

Your data protection rights

Under data protection law, you have rights including: 

– Your right of access – You have the right to ask us for copies of your personal information. 

– Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

– Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 

– Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

– Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances. 

– Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. 

Please contact us via email on enquiries@decarboneaze.com if you wish to make a request. 

 

How to complain 

If you have any concerns about our use of your personal information, you can make a complaint to us at Decarbon Eaze Ltd, Suite 19, 275 Deansgate, Manchester M3 4EL or enquiries@decarboneaze.com). 

You can also complain to the ICO if you are unhappy with how we have used your data. 

The ICO’s address: 

Information Commissioner’s Office 

Wycliffe House 

Water Lane 

Wilmslow 

Cheshire 

SK9 5AF 

Helpline number: 0303 123 1113 

ICO website: https://www.ico.org.uk